Agenda and minutes

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Contact: Rebecca Owen, Democratic Services Manager on 01455 255879 or email  rebecca.owen@hinckley-bosworth.gov.uk 

Items
No. Item

281.

Apologies and substitutions

Minutes:

Apologies for absence were submitted on behalf of Councillors R Allen, Cartwright, Furlong, Hollick and O’Shea, with the following substitutions authorised in accordance with council procedure rule 10:

 

Councillor C Allen for Councillor O’Shea

Councillor Bray for Councillor Cartwright

Councillor Roberts for Councillor R Allen

Councillor Sheppard-Bools for Councillor Hollick.

282.

Minutes of previous meeting pdf icon PDF 78 KB

To confirm the minutes of the previous meeting.

Minutes:

In considering whether the minutes of the previous meeting were an accurate record, a member requested that the minutes be amended to reflect a majority vote at that meeting in relation to reviewing the code of conduct complaints process. In response, the chairman reminded members that they had been advised at the time that they could not raise that matter under “minutes of the previous meeting” nor make a decision on a matter for which the appropriate statutory notice had not been provided. The chairman did, however, draw attention to the inclusion in those minutes of the request for a review and confirmed that an item would be included on the agenda for the next meeting.

 

It was moved by Councillor Bray, seconded by Councillor Bill and

 

RESOLVED – the minutes of the meeting held on 17 June 2019 be confirmed and signed by the chairman.

283.

Declarations of interest

To receive verbally from members any disclosures which they are required to make in accordance with the Council’s code of conduct or in pursuance of Section 106 of the Local Government Finance Act 1992. This is in addition to the need for such disclosure to be also given when the relevant matter is reached on the agenda.

Minutes:

No interests were declared.

284.

Unacceptable and Violent Behaviour Policy Report pdf icon PDF 390 KB

To present the policy on the Management of Unacceptable and Violent Behaviour for approval.

Minutes:

The policy on the Management of Unacceptable and Violent Customer Behaviour was presented to members. It was noted that previously there was a central list of potentially violent customers but it could not be flagged in individual systems, but this would change under the new policy.

 

It was acknowledged that the policy applied to officers and a method of allowing councillors access to such information was being investigated, however the Member Development Group would be asked to explore this further.

 

In response to a member’s question, the reference to social media on page 9 of the agenda pack was highlighted as posting information about employees on social media was covered by the policy.

 

It was moved  by Councillor Bray, seconded by Councillor Cook and

 

RESOLVED – the policy on the Management of Unacceptable and Violent Customer Behaviour be approved.

285.

Corporate complaints 2018-19 pdf icon PDF 169 KB

To present the annual update of corporate complaints and Local Government and Social Care Ombudsman complaints.

Additional documents:

Minutes:

Members were informed of complaints received under the council’s two-stage complaints process and the outcome of these, and complaints received via the Local Government and Social Care Ombudsman. It was noted that overall numbers of complaints were lower than the previous year and no fault had been found by the Ombudsman in their investigations during 2018/19.

 

It was moved by Councillor Bray, seconded by Councillor Bill and

 

RESOLVED – the report be endorsed.

286.

Complaints update

To provide a verbal update on outstanding complaints under the Code of Conduct.

Minutes:

It was reported that there were no code of conduct complaints in progress other than those on this agenda.

287.

Matters from which the public may be excluded

To consider the passing of a resolution under Section 100A(4) of the Local Government Act 1972 excluding the public from the undermentioned item of business on the grounds that it involves the likely disclosure of exempt information as defined in paragraphs 1, 2 and 10 of Schedule 12A of the 1972 Act.

Minutes:

On the motion of Councillor Bray seconded by Councillor Bill, it was

 

RESOLVED – in accordance with section 100A(4) of the Local Government Act 1972, the public be excluded from the following item of business on the grounds that it involves the disclosure of exempt information as defined in paragraphs 1, 2 and 10 of Part I of Schedule 12A of that Act.

288.

Complaint 2019-04

To consider an initial complaint made about a councillor.

Minutes:

Consideration was given to a complaint that a borough councillor had breached the code of conduct by using council resources for political purposes and breaching the trust of a parish clerk. Discussion ensued about whether the matter was solely election-related or in the capacity as a serving councillor and whether the notice board in question was a public or private space.

 

It was moved by Councillor Bray, seconded by Councillor Sheppard-Bools and

 

RESOLVED – no further action be taken.

289.

Complaint 2019-08

To consider an initial complaint made about a councillor.

Minutes:

The committee considered a complaint that a borough councillor had failed to act honestly and to represent all of her constituents regarding a planning application. It was moved by Councillor Bill, seconded by Councillor Cook and

 

RESOLVED – No further action be taken.