Decision details

Complaint 2017-04

Decision Maker: Ethical Governance and Personnel Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


The committee gave consideration to a complaint against Councillor Granger of Barwell Parish Council. It was alleged that Councillor Granger had been rude to a member of the public (the complainant) during a telephone conversation. It was noted that informal resolution had been explored but had not been achieved.


Members expressed concern about the number of calls Councillor Granger allegedly made to the complainant on the day of the aforementioned conversation. Concern was also expressed about individual parish councillors dealing with complaints and land use issues.


It was felt that an investigation would not provide any additional information as it would be the complainant’s word against the subject member’s. It was, therefore, felt that Councillor Granger should be requested to send a written apology to the complainant. It was also suggested that, given two similar complaints against Councillor Granger had been addressed at this meeting, the subject member be reminded of the Nolan Principles and that the parish council be requested to consider arranging training for him on dealing with people appropriately.


It was moved by Councillor O’Shea, seconded by Councillor Camamile and




(i)            Councillor Granger be requested to send a written apology to the complainant;


(ii)           Councillor Granger be reminded of the Nolan Principles;


(iii)          Barwell Parish Council be requested to consider providing training for Councillor Granger on dealing with people appropriately;


(iv)         The report and decision be made public.

Report author: Julie Kenny

Publication date: 16/08/2017

Date of decision: 16/08/2017

Decided at meeting: 16/08/2017 - Ethical Governance and Personnel Committee

Accompanying Documents: