Issue - meetings

Upgrade of Housing Mobile Solution Software

Meeting: 27/10/2020 - Council (Item 540)

540 Upgrade of Housing Mobile Solution Software pdf icon PDF 401 KB

To seek approveal for a replacement mobile solution for housing repairs and associated supplementary capital and expenditure budget.

 

This report was considered by the Scrutiny Commission at its meeting on 8 October. An extract from the minutes of that meeting is attached.

Additional documents:

Minutes:

A report seeking approval for a new mobile solution software for housing repairs was presented to Council. It was noted that this would provide an improved service for customers as well as moving away from a paper-based system. It was moved by Councillor Mullaney, seconded by Councillor Bray and

 

RESOLVED

 

(i)            The purchase of AccuServ to replace the current software be approved;

 

(ii)           A supplementary capital budget of £71,850 and an annual revenue budget of £10,015 be established.

 

Councillor Lay left the meeting at 7.13pm.


Meeting: 08/10/2020 - Scrutiny Commission (Item 515)

515 Upgrade of Housing Mobile Solution Software pdf icon PDF 402 KB

To inform members of the current position and seek approval for a supplementary budget for a housing repairs mobile solution.

Additional documents:

Minutes:

Consideration was given to a report which looked at the current mobile solution software utilised by the housing repairs team and recommended an upgrade to the system. In addition to providing a more flexible service to meet tenants’ needs, it was noted that the solution would reduce travel and paper usage thereby reducing the council’s carbon footprint. In relation to savings, it was agreed that members would be updated during the course of the project.

 

Members welcomed the improvements proposed and it was moved by Councillor Crooks, seconded by Councillor Webber-Jones and

 

RESOLVED – the report be endorsed and RECOMMENDED to Council.