Issue - meetings

To provide the end of year 2019/20 outturn position for performance indicators, service improvement plans, corporate risks and service area risks.

Members were provided with the end of year 2019/20 outturn position for performance indicators, service improvement plans, corporate risks and service area risks. It was highlighted that at 4.1.2 at page 18 the target for sickness reduction had not been met for last year however sickness rates were already significantly lower this year and the target for 2021 should be met.

It was noted that working from home could be helping with improving mental health as well as helping to reduce sickness rates and HBBC would be looking at how to operate going forward.

It was reported that the indicators at 4.1.3 (page 20) had not been updated as Defra do not publish these until November. It was also noted that any service improvement plans that were not completed would be rolled over to the following year.

Members highlighted that figures were very good especially for website visitors which were higher than the group average and these reflected an excellent result for officers.

The report was noted by members.