Issue - meetings

To provide the second quarter 2020/21 outturn position for performance indicators, service improvement plans, corporate risks and service area risks.

Members were provided with the second quarter 2020/21 outturn position for performance indicators, service improvement plans, corporate risks and service area risks. It was highlighted that one indicator, calls lost, had performed significantly better than target and members recognised that it was a difficult report due to the pandemic as much progress had been affected by Covid-19.

Members also highlighted that it was difficult to review performance targets for this period and it would take some time to recover and form a recovery target plan. Members agreed it would be helpful to find a way to recognise the recovery performance as it would be demoralising for staff to work tremendously hard without meeting targets for the next 12 or 18 months.

Concerns were raised about misinformation circulating regarding the council’s position in relation to the five year housing land supply and members requested clarification on the stability of the current position. It was agreed that a response would be circulated outside of the meeting and considered at a future meeting if deemed necessary

Members noted the report and that they would be provided with information on the five year land supply.