Issue - meetings

To inform members of complaints received during 2021-22 under the council’s corporate complaints process.

Members received the annual update in relation to corporate complaints. Members highlighted that, given the number of residents in the borough using council services, 232 complaints was a very low number and they asked that consideration be given to whether it would be possible to capture that in future reports. It was moved by Councillor Bray, seconded by Councillor Cartwright and

RESOLVED – the report be endorsed.