Issue - meetings

Report of the Chief Officer (Business, Contract & Street Scene Services) attached.

Members were presented with a statement on the progress made since bringing the Housing Repairs service in house in September 2011. Members were reminded that there had been some teething problems due to the previous contractor causing confusion regarding staff transfers and also not completing jobs as agreed. The Commission was pleased to hear that the cost of the service had, even in the first six months, reduced – despite transfer costs. Other successes highlighted included an increase in the number of jobs completed, a reduction in recalls by almost 50%, achieving all targets, and that the backlog of void works had now been returned to normal timescales.

It was agreed that an end of year update be brought to the November meeting. Members requested that their congratulations be passed on to all staff and management.

Report of the Chief Officer (Business, Contract & Street Scene Services) attached.