Issue - meetings

To provide the results and analysis of the second year of tenant satisfaction measures.

Members were provided with the results and analysis of the second year of tenant satisfaction measures.

The report noted the positive results, with overall satisfaction of tenants in the housing service at 80.1% and that the majority of tenant satisfaction measures were above average when benchmarked against national and peer group results.

Members asked for all officers to be thanked within the housing team for these excellent results.

It was moved by Councillor Mullaney, seconded by Councillor Cartwright and

                        RESOLVED – that members noted the positive results of the                      tenant satisfaction measures and work underway responding to                    tenant feedback.