Issue - meetings

Performance Management Framework Update

Meeting: 15/09/2025 - Finance & Performance Scrutiny (Item 160)

160 Performance & Risk Management Framework quarter 1 summary 2025/26 pdf icon PDF 713 KB

To provide the summary for the first quarter of 2025/26 in relation to performance indicators, service improvement plans, corporate risks and service area risks.

Minutes:

Members were presented with the 2025/26 first quarter summary for performance indicators, service improvement plans, corporate risks and service area risks.

 

Members noted the report including the positive performance for:

-        Customer Services – satisfaction on the telephone

-        Percentage of food inspections due that were completed

-        Percentage difference of people visiting the town centre  due to events run by the Council

-        The processing of planning applications and

-        Reduction on outstanding debt owed to the council.