Issue - meetings

To provide members with the end of year 2015/16 outturn position for performance indicators, service improvement plans, corporate risks and service area risks.

The group was provided with the 2015/16 outturn position for performance indicators, service improvement plans, corporate risks and service area risks.

A member highlighted the large number of complaints he received in relation to grass cutting and expressed concern that some of the decrease in satisfaction with streetscene service was due to this, which was not a Borough Council service.

Whilst acknowledging that the reporting on the Service Improvement Plans was taken as a snapshot at the year end, members felt an update would be useful, for example showing the new dates for those that had been rolled over to the following year.

RESOLVED – the report be noted.