91 Corporate Plan annual summary of achievements PDF 81 KB
Report seeking approval of the annual report summarising the main achievements for the financial year 2015/16 against the Corporate Plan.
Additional documents:
Minutes:
The annual summary of achievements against the council’s Corporate Plan 2013-16 was presented to Council. It was moved by Councillor Wright, seconded by Councillor Hall and
RESOLVED – the summary of achievements be approved for publication.
39 Corporate Plan annual summary of achievements PDF 967 KB
To scrutinise achievements for 2015/16 against the Corporate Plan.
Minutes:
Members received a summary of achievements for 2015-16 against the Corporate Plan. Concern was expressed regarding the use of acronyms and jargon in the report and it was agreed that it be put into plain English prior to presentation to Council.
It was noted that the Corporate Plan was currently being reviewed and agreed that a working group of the Scrutiny Commission meet to inform the new Corporate Plan.
A member reported that residents were concerned about call waiting times when ringing the council, and it was agreed that Finance & Performance Scrutiny be asked to look at this.
RESOLVED –
(i) The report be noted;
(ii) The language in the report be reviewed prior to presentation to Council;
(iii) Finance & Performance Scrutiny be requested to look into call waiting times.