Issue - meetings
Resident satisfaction survey
Meeting: 10/08/2017 - Scrutiny Commission (Item 90)
90 Resident Satisfaction with Council Services Survey - Winter 2016 
PDF 143 KB
To inform members of the findings from the resident satisfaction with council services survey.
Additional documents:
- Resident satisfaction Appendix 1, item 90
PDF 43 KB
- Resident satisfaction Appendix 2, item 90
PDF 1 MB
Minutes:
Members were informed of the findings of the resident satisfaction survey which took place in winter of 2016. It was reported that work was underway to improve response rates, including increasing the use of social media. Members felt that the report showed a high level of satisfaction with services and found it interesting that the majority of respondents felt that the media had not viewed local government positively recently.