Issue - meetings

To update members on Universal Credit and its impact on current tenant debt levels.

The Scrutiny Commission was updated on universal credit and its impact on current tenant debt levels. It was noted that there were 404 council tenants in receipt of universal credit, and tenant debt levels had increased by 15% since the introduction of universal credit. Members heard that officers had developed close working relationships with the DWP to proactively support tenants. Helen Cole from the DWP expressed the concern that it was more difficult to engage with the most vulnerable tenants as they had less contact with them than those actively seeking work.

Councillor Crooks entered the meeting at 6.40pm.

A member asked whether, along with the increase in debt and the number of evictions due to rent arrears, the increased demand for foodbanks could be attributed to universal credit. In response, Ms Cole explained that there were still delays whilst claims were being processed and this was where foodbanks were often used.

It was noted that, where it was clear that a recipient of universal credit was not in a position to manage their budgeting, direct payments could be set up. This had been the case for 170 tenants. In response to a member’s question, assurance was provided that officers started to work with tenants as soon as they started to get into arrears to try to resolve issues as soon as possible.

It was moved by Councillor Lay, seconded by Councillor Bill, and

RESOLVED –

(i)            The positive work of HBBC and DWP staff be noted;

(ii)           The inadequacy of universal credit for some groups of residents be recognised;

(iii)          A further report be brought to the Scrutiny Commission on the impact of universal credit for non-council tenants;

(iv)         The current level of debt be monitored.